Material: Brass/925 sterling silver with gold plated
Width: 76.6mm(incl. wings)
Stone Type: Cubic Zirconia stones/moissanite
We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
Just a heads up, we're unable to accept returns on Solid Gold Products and Custom/Made-to-order Products because each piece is made to order. Once the products go into production, there will be NO cancellations.
For complete Returns & Exchanges information, click here>>
If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
We are delighted to offer worldwide shipping to over 200 countries and islands across the globe. To ensure the fastest possible delivery, we employ a range of carefully selected carriers.
You can expect to receive timely updates and tracking information through the contact method we have on file once your order has been processed. Typically, this process takes 1-3 business days, excluding weekends and holidays. Please note that for custom orders, additional time may be needed, approximately 8-12 days, to ensure the highest quality and personalization. Rest assured, we are committed to providing you with the best service and keeping you informed every step of the way.
Shipping Time within the United States is handled through USPS and generally takes an average of 3-6 business days.
Typically, your parcel should not incur any additional duties or taxes. However, in the rare event that you are charged, we kindly advise you to reach out to your local customs authorities and settle the fees accordingly. Please be aware that these charges are beyond our control, as customs policies can differ from one country to another. Your support and understanding in such situations are greatly appreciated.
Aporro is committed to providing high-standard jewelry. We truly hope you enjoy Aporro jewelry. But if you're not completely happy with what you ordered, we gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
There will be a shipping fee and restocking fee of $15 charged for the returns. The price difference will be calculated if you need an exchange.
In the unusual event that you receive a Product that arrives damaged/broken/missing/wrong, Such notice must be sent no later than 48 hours after you receive the delivery. And must include your name, email address, and a picture and written description of the damaged/broken/wrong Product. You must also return the damaged Product to us after we receive your damage notice. You will be charged a shipping fee of $10 if you contact us over 48 hours of the delivery; We are unable to deal with the package anymore if you contact us over 7days of the delivery as we think you accept the damaged/broken/missing/wrong package you got by default.
Each order is only allowed to be returned once. (Click here to check more details about Return & Exchange Policy)
To allow us to arrange a refund/exchange for you as quickly as possible, we've implemented a quick & simple returns process online. Follow the steps below to start your return process.
1. To start your return, head to our returns portal (you'll need your order number and email to hand)
2. Select what items you'd like to return and why. This helps us improve to make sure you love your purchase next time.
3. Our sales will review your application needs and contact you to provide solutions.
4. Pay for your return and fill in the tracking number - unfortunately we're currently unable to offer free returns for our customers.
5. After we receive your returned parcel, we will exchange the item and ship to you; or process your refund.
Solid Gold Products and Custom/Made-to-order Products can not be returned. More information please click here to check.
*Or get in touch with our dedicated customer service team:
*Imessage/Whatsapp: +1 626 206 8097
Once your return is received and inspected, we will process your refund within 2 working days from receipt to our warehouse. After we have sent your refund, you will receive an email notification.
Please note it can take a further 2-10 business days for the funds to clear into your account. This processing time depends on your bank so please contact them directly if 10 business days have passed and you have not received the funds.